Terms of Service

Last Updated: May 29, 2026

respects your privacy and is committed to protecting the information you share with us through our website, forms, communications, and services.

This Privacy Policy explains how we collect, use, store, and protect your information when interacting with our website or services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form

• Request a quote

• Schedule a cleaning service

• Contact us by phone, email, or SMS

• Subscribe to updates or promotions

The information collected may include:

• Name

• Email address

• Phone number

• Property address

• Service details

• Appointment information

• Communication preferences

We may also automatically collect limited technical information such as browser type, device type, IP address, and website usage data through analytics and cookies.

2. How We Use Your Information

may use collected information to:

• Respond to inquiries

• Schedule and manage appointments

• Provide cleaning services

• Send appointment reminders

• Improve customer experience

• Improve website functionality

• Provide customer support

• Send updates, promotions, or service-related communication

• Maintain internal business records

We only use information as reasonably necessary to operate and improve our services.

3. SMS & Communication Consent

By submitting your information through our website or contacting , you consent to receive communication related to:

• Service inquiries

• Appointment confirmations

• Scheduling updates

• Customer support

• Follow-up communication

Communication may occur through:

• Phone calls

• SMS/text messaging

• Email

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing messages at any time by following the unsubscribe instructions or contacting our team directly.

4. Cookies & Analytics

Our website may use cookies, analytics tools, and tracking technologies to improve website performance and user experience.

These tools may help us understand:

• Website traffic

• Visitor behavior

• Page performance

• Device and browser usage

Users may disable cookies through their browser settings if preferred.

5. Information Sharing

does not sell or rent your personal information.

We may share limited information with trusted third-party service providers only when necessary to:

• Operate scheduling systems

• Process communications

• Manage CRM systems

• Improve operational services

• Support website functionality

All third-party providers are expected to handle information responsibly and securely.

6. Data Security

We take reasonable measures to help protect personal information from unauthorized access, misuse, loss, or disclosure.

While no online system can guarantee complete security, works to maintain appropriate safeguards for collected information.

7. Third-Party Links

Our website may contain links to third-party websites or platforms.

is not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of third-party platforms separately.

8. Children's Privacy

Our services and website are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

9. Your Rights & Choices

You may request to:

• Access your information

• Update your information

• Correct inaccurate information

• Request removal of personal information where applicable

To make a request, please contact us using the information provided below.

10. Changes To This Privacy Policy

reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this page.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

, North Carolina

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