Terms of Service

Cleaned By Vee

Last Updated: May 29, 2026

Welcome to Cleaned By Vee. By accessing or using our website, booking services, or communicating with our team, you agree to the following Terms of Service. Please read them carefully before using our services.

1. Company Information

Cleaned By Vee provides professional cleaning services for residential properties, rental properties, vacation rentals, and commercial spaces throughout our service areas.

For questions regarding these terms, please contact:

Phone: (980) 555-0124
Email:
Location: Garner, North Carolina

2. Services

Our services may include but are not limited to:

Standard Cleaning
Deep Cleaning
Move-In / Move-Out Cleaning
Airbnb / Vacation Rental Cleaning
Commercial Cleaning
Post-Construction Cleaning

Service availability may vary depending on scheduling, location, and property condition.

3. Estimates & Service Quotes

Service quotes provided by Cleaned By Vee are based on the information shared during the inquiry or booking process.

Final service recommendations or quote adjustments may depend on:

Property size
Property condition
Service complexity
Additional requested tasks
Time requirements

If the actual condition of the property differs from the original information provided, adjustments to the recommended service scope or quote may be necessary.

4. Scheduling & Appointments

Appointments are scheduled based on availability.

Clients are responsible for:

Providing accurate booking information
Ensuring access to the property at the scheduled time
Securing pets if necessary
Communicating any special instructions before service

If our team cannot access the property during the scheduled appointment time, cancellation or lockout fees may apply.

5. Cancellations & Rescheduling

We understand that schedules may change.

Clients requesting cancellations or rescheduling should notify Cleaned By Vee as early as possible before the scheduled service.

Repeated late cancellations, no-shows, or last-minute scheduling changes may result in cancellation fees or refusal of future service.

6. Satisfaction & Service Quality

Cleaned By Vee is committed to providing reliable and professional cleaning services.

If you are dissatisfied with any portion of your service, please contact our team within 24 hours so we can review the concern and determine an appropriate resolution.

Service concerns reported outside this timeframe may not qualify for adjustments or corrections.

7. Property Conditions & Safety

Clients are responsible for maintaining a safe working environment for our team.

We reserve the right to refuse or discontinue service in situations involving:

Unsafe conditions
Hazardous materials
Aggressive animals
Illegal activity
Biohazard risks
Excessive clutter preventing safe cleaning access

8. Damages & Liability

While we take great care when servicing properties, accidental damage may occasionally occur.

Any concerns regarding damages must be reported within 24 hours of the completed service.

Cleaned By Vee is not responsible for:

Pre-existing damage
Normal wear and tear
Improperly secured items
Items of extreme value not disclosed before service

Clients are encouraged to secure fragile, valuable, or sentimental items prior to scheduled cleanings.

9. Website Use

By using this website, you agree not to:

Misuse contact forms
Attempt unauthorized access to systems or accounts
Distribute harmful software or spam
Copy website content without permission

All website content, branding, logos, graphics, and written materials remain the property of Cleaned By Vee unless otherwise stated.

10. Communication Consent

By submitting forms or contacting Cleaned By Vee, you consent to receive communication related to:

Scheduling
Service updates
Estimates
Appointment reminders
Customer support

Communication may occur through phone calls, email, or SMS messaging.

Message and data rates may apply depending on your mobile carrier.

11. Privacy

Your privacy matters to us.

Please review our Privacy Policy to understand how information collected through our website and services is stored, used, and protected.

12. Changes To These Terms

Cleaned By Vee reserves the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to this page.

13. Acceptance Of Terms

By using our website, requesting estimates, booking services, or communicating with our team, you acknowledge that you have read, understood, and agreed to these Terms of Service.